This is a rant about how so many apps on many different platforms (TVs, mobile devices, computers, etc…) have decided to not actually show detailed errors any more. Instead, we get something along the lines of:

Oops, somehting went wrong. Please try again later

… and then, well, we get to figure out what just happened and what in the world we need to do about it. And good luck with that, since you have no idea what just failed.

Why software developers?!? Why have you forsaken us?

  • Thaurin@lemmy.world
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    17 hours ago

    Iit’s an internal error that is not handled properly. They don’t want to tell you the exact error message and detailed information around that, because it would expose the internal state of the backend and that would be a security issue. There is really nothing more that they can tell you, except that a developer needs to look at this (and possibly thousands to tens or hundreds of thousands of similar logged errors) and they probably already are.

    • perishthethought@lemm.eeOP
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      17 hours ago

      Maybe then, the message could be, “An internal error has occurred and we’re going to work on fixing it but there’s nothing you can do to fix it yourself right now”. It’s the “Oops” that fries my grits.

      • AwesomeLowlander@sh.itjust.works
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        15 hours ago

        If you’re tech-savvy enough to want detailed error messages, you should also be tech-savvy enough to understand the implied message you just typed out. The ‘Oops’ isn’t for you, it’s for the average user.

      • cattywampas@lemm.ee
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        16 hours ago

        I do agree, the whole “oops sowwy” with a sad Labrador vibe is a little irritating. But I guess they do it cause it’s a harmless and layman-friendly response.

    • Forester@pawb.social
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      16 hours ago

      LMFAO. I probably have to truncate at least five error log files a week on various vps servers at my company because they fill the SSD and crash the OS. We rent servers we don’t dev them for our cx.

      Largest error file I’ve seen so far is 32 GB

      Site owners are normally clueless. Site developers normally can’t give a single fuck and systems administrators like me. Get to pick up the pieces and tell them to tell their Deb to fix it and then we pick it up again and tell them to tell their Dev to fix it let me know when you sense a pattern