will_a113@lemmy.ml to Technology@lemmy.mlEnglish · 2 months agoISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comexternal-linkmessage-square33fedilinkarrow-up1255arrow-down14file-text
arrow-up1251arrow-down1external-linkISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comwill_a113@lemmy.ml to Technology@lemmy.mlEnglish · 2 months agomessage-square33fedilinkfile-text
minus-squarekibiz0r@midwest.sociallinkfedilinkEnglisharrow-up7·2 months agoIf “excellent customer service” means you have to go through three layers of call center to finally cancel your service, then yes.
If “excellent customer service” means you have to go through three layers of call center to finally cancel your service, then yes.