

Yep. When buying a product, it ain’t about the packaging, color of the paint, or the sticker/badge hung on it. It’s all about the service when things go sideways. And at some point something will go wrong, it always does. That’s when you learn just how good or bad a company is.
A perfect zero. I have done all of those things and more that the creator of that list can’t even imagine. Things that were everyday common but have faded beyond memory, (and aren’t missed at all).