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Joined 1 year ago
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Cake day: August 15th, 2023

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  • This applies to almost everything tech related whenever there is an official support and non-standard issue. These people (or bots) just follow some script and as soon as there is a bit more complex or non-standard situation, they will have no clue what to do because they are not technical.

    As far as Microsoft Support Community goes, if issue is popular there often is a decent answer deeper in thread, do not focus on ″best answer″.

    As per this, it seems these Independent Advisors are outsourced by Microsoft from some company called Directly. Answer is from 2019 November so it might be outsourced to different company now. There might be also several. Same happens with at least M365 enterprise support. I have seen supporters from Accenture and other companies.











  • While decentralised systems can be useful it will not be the future. Initially everything was decentralised and then we moved to centralised systems because they are easier to manage, easier to secure, cheaper. The main benefit for decentralisation is that you are not tied to single organization that dictates all the rules. If reddit would have better management, I would move back.