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3 months agoThe human brain processes information by chunking - bundling up information into chunks to remember it. It’s like a .zip file or compression on an image. That process is a bit lossy. If you’ve ever tried to write a technical document or a rules-set for a game, and had a user go through the document undirected, you’ll see it in action.
The more complicated, technical, or tedious the instructions are, the more likely loss or misinterpretation will occur. A friend of mine says that writing a technical document is like programming a computer that skips every 7th line.
As a person who has written many of these, I’ve found ways to counteract / ameliorate their problems:
- the use of paragraphing important points that you want feedback on
- When sending to multiple people, but wanting feedback from a specific person, I bold, underline, and color their name next to their action item, so they know it’s for them
- Using checklists or bullet points
- explaining things through multiple avenues, like with visual images and with text simultaneously
I hope this helps!
“That is a fucking idiotic idea.”
Attacks the idea, not the person. Probably will be the same result, because they probably were a fucking idiot to believe that stuff, and they are very attached to stupid ideas.